Make row is a modern plague: according wrote David Andrews in his book Why Does the Other Line Always Move Faster? (Why does the other row always go faster?) , Was not something common until the Industrial Revolution synchronized the schedules of the workers and the hours of lunch and rest were combined . So far, the technology has avoided some rows – online shopping , for example – but not the entrance to a concert , or waiting in the ward of a hospital , or entering the boarding area at an airport .
In any country people lose hundreds of millions of hours a year in line . “It’s no wonder some people try to skip it,” The Atlantic quipped in his article, “How to Cut in a Scientific Approach,” a series of practical tips for wasting less time on queues without irritate those who wait with more patience.
The basics: choose the correct row. “It’s virtually impossible to sneak into a unique event,” such as a football world cup. “But in a repeat scenario like the airport security rows , people are more inclined to let one pass.” In the work “Cutting in Line: Social Norms in Queues” Gad Allon and Eran Hanany used game theory to determine when one row is more suitable than another to sneak in.
“Researchers found that people who queue only once have little tolerance for those who get caught . But when the line is repeated, people allow passage to intruders who say they have an urgent need, or need a minimum of services “, synthesized The Atlantic .
And what would be a good excuse? According to Ellen Langer , a Harvard psychologist who famously studied options to skip the line before a photocopier, it does not have to be something too special. He did an experiment with three models of questions: “Excuse me, I have five pages, can I use the machine?”, “Excuse me, I have five pages and I’m in a hurry . and the weakest: “Can I use the photocopier, because I need to make copies?”.
Interestingly, all the excuses ran at least six times out of 10 , although the second, guaranteeing short time and expressed urgency, obtained 94% success rate .
Bribing is another option and, interestingly, normally works at no cost. ” A Market for Time: Fairness and Efficiency in Waiting Lines “ ( “A market for time: fairness and efficiency in line”), a work of professor of business Felix Oberholzer-Gee , looked at what happened when a researcher undercover offered him money a person who patiently waited his turn .
Most of them let it pass, but almost all of them then turned down the payment. “They pondered the offer, not out of greed but because it checked the intruder’s despair ,” according to the magazine.
Colarse is a solitary art. An experiment by psychologist Stanley Milgram, “Response to Intrusion Into Waiting Lines”, proved that when two people want to skip the wait, they cause more anger than when it is one.
The analysis also found that there is a sort of authority in rows : the person who would give way and be left behind. “If that person does not object, the others in a row tend to shut up,” said The Atlantic .
The attitude towards casting changes from one culture to another . María del Mar Pàmiesstudied how people of other nationalities reacted in Spain. An Irishman complained angrily: “They say ‘I just want to ask a quick question, and they pass! ‘ A German described almost in shock as a woman came forward in the row of the box of the supermarket: “He said ‘I’m with her’, and pointed to the woman who had just paid … It seems like that is stylized in Spain.”
In conclusion, the magazine summarized that the worst sin of sneaking is pretending that one is not doing it . The social contract has the row between its clauses. And in the bottom of your heart, all people want to skip it.
“The more domesticated we are to queue – the more we sacrifice our individual will to the system – the less we can do it,” wrote Andrews , who gave examples such as Chinese volunteers who taught their compatriots to wait in line before the 2008 Olympics , or technologies to accelerate the row at Cinderella Castle in Disneyland .
And he advised: “Make your contribution Do not drive at rush hour if you can avoid it Do not do the shopping after work or during the weekend And for God’s sake, avoid Black Friday The solution to defeat the system is to become a system person, who always plans his day according to the probable behavior of others. “